Last Updated: 6 August 2026
This Privacy Policy explains how Tablyn (“Tablyn,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects personal data when you access or use our website, platform, applications, and related services.
Tablyn provides digital tools for restaurants, cafes, and food businesses, including menu management, QR ordering, point-of-sale support, kitchen display workflows, reporting, team management, and related operational features.
By using Tablyn, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Account and Business Information
When you create an account or use Tablyn, we may collect:
- Name
- Email address
- Phone number
- Business or restaurant name
- Business address
- Login credentials
- Team member names and roles
- Subscription or billing-related information
b. Restaurant Operational Data
To provide our services, we may process data related to your restaurant operations, such as:
- Menu items, categories, prices, images, modifiers, and availability
- Table numbers and QR ordering settings
- Orders, bills, discounts, vouchers, and payment status
- Kitchen order status and service status
- Sales reports, transaction history, and operational analytics
- Staff activity within the platform
c. Customer Order Information
If restaurant customers use Tablyn-powered QR ordering or related features, we may collect limited information required to process the order, such as:
- Order details
- Table number
- Customer name or contact information, if requested by the restaurant
- Special instructions or notes entered by the customer
- Payment-related status, where applicable
Tablyn does not intentionally collect sensitive personal data from restaurant customers unless required for a specific feature or provided voluntarily.
d. Payment and Billing Information
If you subscribe to a paid plan or make a payment, payment details may be processed by third-party payment providers. We may receive limited payment-related information, such as:
- Payment status
- Invoice details
- Subscription plan
- Transaction reference
- Billing contact information
We do not store full credit card numbers unless explicitly stated and handled through a secure compliant payment provider.
e. Technical and Usage Data
When you access Tablyn, we may automatically collect:
- IP address
- Device type
- Browser type
- Operating system
- Pages or features accessed
- Login timestamps
- Error logs
- Usage activity
- Cookies or similar tracking technologies
This information helps us secure, maintain, and improve the platform.
2. How We Use Your Information
We use personal data and business data for the following purposes:
- To create and manage user accounts
- To provide, operate, and improve Tablyn services
- To process restaurant orders and operational workflows
- To generate reports, analytics, and business insights
- To manage subscriptions, invoices, and payments
- To provide customer support
- To send service-related notifications
- To improve platform security and prevent misuse
- To troubleshoot bugs and system issues
- To comply with legal, tax, accounting, and regulatory obligations
- To communicate product updates, offers, or educational content, where permitted
3. AI and Automation Features
Tablyn may offer AI-powered or automated features in the future, such as business insights, menu suggestions, operational recommendations, marketing support, or restaurant workflow assistance.
When AI features are used, Tablyn may process relevant restaurant data to generate responses or recommendations. We will not intentionally use your restaurant’s private operational data to train third-party AI models unless we clearly inform you and obtain consent where required.
AI-generated outputs are provided to assist decision-making and should be reviewed by the restaurant owner or authorized user before implementation.
4. Legal Basis for Processing
Depending on applicable law, we may process personal data based on one or more of the following legal bases:
- Your consent
- Performance of a contract
- Legitimate business interests
- Compliance with legal obligations
- Protection of rights, safety, and security
5. How We Share Information
We do not sell your personal data.
We may share information with trusted third parties only when necessary to operate Tablyn, including:
- Hosting and cloud infrastructure providers
- Database and storage providers
- Payment processors
- Analytics and monitoring providers
- Customer support tools
- Email and communication providers
- Professional advisors, where required
- Government, regulatory, or legal authorities, when legally required
These third parties are expected to process data only for authorized purposes and to apply appropriate security measures.
6. Restaurant Customer Data
Restaurants using Tablyn are responsible for how they collect, use, and manage their own customer data through the platform.
Tablyn acts as a service provider or data processor for certain restaurant customer data, depending on the context. The restaurant remains responsible for ensuring that its own use of customer data complies with applicable privacy laws and customer-facing disclosures.
7. Data Retention
We retain personal data and business data only for as long as necessary to:
- Provide the service
- Maintain your account
- Comply with legal and accounting requirements
- Resolve disputes
- Enforce agreements
- Maintain security and audit records
If you request account deletion, we will delete or anonymize relevant data within a reasonable period, unless we are legally required or permitted to retain it.
8. Data Security
We use reasonable technical, organizational, and administrative safeguards to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include access controls, encrypted connections, secure authentication, database protections, monitoring, and limited access by authorized personnel.
However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.
9. International Data Transfers
Tablyn may process and store data using service providers located in countries other than your own. Where required by applicable law, we will take reasonable steps to ensure that personal data receives appropriate protection when transferred internationally.
10. Your Rights
Depending on your location and applicable law, you may have rights to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to certain processing
- Withdraw consent
- Request data portability
- Lodge a complaint with a relevant data protection authority
To exercise these rights, please contact us using the contact details below.
11. Cookies and Tracking Technologies
Tablyn may use cookies and similar technologies to:
- Keep users logged in
- Remember preferences
- Improve platform performance
- Analyze usage
- Protect the platform from misuse
You may adjust your browser settings to refuse cookies, but some features may not work properly without them.
12. Marketing Communications
We may send you product updates, educational content, promotional offers, or announcements related to Tablyn.
You may opt out of marketing communications at any time by using the unsubscribe link or contacting us. We may still send important service-related messages, such as account, billing, security, or operational notifications.
13. Children’s Privacy
Tablyn is intended for business users and is not directed to children. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate consent, we will take reasonable steps to delete it.
14. Third-Party Links and Integrations
Tablyn may contain links to third-party websites or integrate with third-party services, such as payment gateways, analytics tools, or communication platforms.
We are not responsible for the privacy practices of third-party services. You should review their privacy policies before using them.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we may notify you through the platform, by email, or by updating the “Last Updated” date above.
Your continued use of Tablyn after the updated Privacy Policy becomes effective means you accept the revised policy.
16. Terms and Conditions
Your use of Tablyn is also governed by our Terms and Conditions, which explain the rules for using our Services, including account registration, subscriptions, billing, payment, refunds, AI credits, acceptable use, service availability, limitations of liability, and other important terms.
Please review our Terms and Conditions here:
By using Tablyn, you agree to both this Privacy Policy and our Terms and Conditions.
17. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how we handle personal data, please contact us at:
Tablyn:
- Legal Entity: PT. BENIH TRANSFORMASI DIGITAL
- Email: info@tablyn.app
- WA Number: +6281322222757
- Address: Jl. Taman Tekno Widya Ruko Boulevard Blok D No.1, Kel. Seu, Kec. Setu, Kota Tangerang Selatan, Prop. Banten
- Website: https://tablyn.app
